FAQs
Park FAQs Expand all
Are you close to the centre of town?
We sure are! Blackheath Tourist Park is less than 1km from the centre of town and 1km from the Blackheath Railway Station.
Do you have shower facilities at the park?
Yes, we do. Blackheath Tourist Park has an amenities block which includes accessibile showers, toilets, separate babies bathroom and laundry.
Is the park pet friendly?
Pets are permitted in off peak periods for guests staying on powered, unpowered or ensuite sites.
Pets are NOT PERMITTED inside cabin accommodation.
Pets must be kept on a leash, cleaned up after and taken with you if you depart the Park for any length of time.
The Blue Mountains Pet Resort will day sit pets to enable you to explore the National Park. Advance bookings for the Pet Resort are highly recommended.
Please seek approval from Park Management prior to bringing your pet into the Park and sign our pets register upon arrival.
What if I need to change my reservation term?
Any change in reservation term will be treated as a new booking and additional charges may apply. Any extension to a booking is subject to availability. Early departure prior, or late arrival to the reserved date, no refund will be made.
What is your cancellation policy?
School Holiday periods, long weekends and festival periods
- If more than two weeks notice is provided a $25 administration fee will apply
- If less than two weeks notice is provided an amount equivalent to the first night's accommodation will apply
- If less than 24 hours notice is provided the entire balance of accommodation may apply
Off peak periods (not during School Holiday periods, long weekends and festival periods)
- If more than one weeks notice is provided a $25 administration fee will apply
- If less than one weeks notice is provided an amount equivalent to the first night's accommodation will apply
No refunds will be provided for early departures. This includes poor weather, personal reasons and guests being asked to leave the premises early due to offensive behaviour.
What is your Payment Policy?
A deposit of the first nights accommodation is required at the time of booking for all cabins and sites. Should a credit card be unavailable, an amount equivalent to the first nights' accommodation should be posted in the form of a cheque or money order. Sufficient time for the cheque to clear is required for a deposit to be made in this manner. 50% deposit is required for bookings over the December/January holidays and for Easter.
The balance of the accommodation is payable upon arrival. Payment is accepted by cash, eftpos, VISA or Mastercard. No personal cheques are permitted at the time of arrival.